Terms & Conditions

Please take a moment to read through our terms & conditions.

Welcome to Villa Meli-Zachari

In this document you will find described the terms and conditions for renting villa Meli-Zachari. We wish you a warm welcome to  Villa Meli-Zachari. Should you experience any problems during your stay in our villa, please do not hesitate to get in touch via the contact details given in the binder.

Accommodation

Villa Meli-Zachari is let fully furnished and equipped, including crockery, cutlery, bed and bath linen sufficient for the number of people indicated in the Booking Form, but  excluding beach towels. Fresh linens and towels are provided weekly. Fuel for lighting, cooking, refrigeration and hot water is included in the rental price.

Booking & Payment

Upon confirmation of availability we will require 30% of the holiday cost and a completed booking form. The payment confirms and ensures your reservation. The remaining 70% must be paid 8 weeks before the day of your arrival at the Villa.   If the reservation is made within 8 weeks of the arrival day, reservation can be made by payment of rent in full. Confirmation will be sent by email after receipt of the booking form -completed and signed- and the deposit of the rental charge.

CANCELLATION POLICY
Cancellations or changes must be received by emails (zackpap1966@gmail.com)
and be from the person named on the booking form.
The effective date of cancellation is the date on which written notification
is received by the Property Owner of the holiday villa in Crete.
•If the Guest cancels 8 weeks or more before arrival, a 70% of the holiday cost will be refunded.
•If the Guest cancels within 8 weeks prior to arrival, a 50% of the holiday will be refunded.
•If the Guest cancels within 4 weeks prior to arrival, the holiday cost will not be refunded.

 Arrival and departure
Normal arrival time is between 16.00 and 20.00 so, we can welcome you to the home and be sure that the home  is ready for you. Departure time is before 10.00.

Care of property

You are responsible for ensuring that the property is left in same condition of clearness and repair as upon arrival. This also applies to garden and outdoor furniture.

Water and Electricity

The property is not typical villa built for tourist purposes.  It is an country stone house, renovated in full accordance with the typical local ancient techniques.  For this reason, we would recommend a moderate water usage and electricity.

Internet

The property has high speed Internet connection.  However, occasional failure connection means no Internet availability in the local area and immediate assistance is not offered. For this reason we suggest  to those who need to consult their emails regularly, to bring their BlackBerries or other similar devices. 

Cretan  Wildlife
Please note that our villa is located in rural area, where wildlife such as animals and insects are as natural a part of the landscape. It would not be particularly unusual to encounter animals such as rodents, cats goats or insects such as wasps, bees, flies,ants,or scorpions and spiders.Please note that Villa Meli-Zachari cannot be held accountable for the presence of animals or insects .

•The villa owner cannot be held responsible for the theft of any personal belongings whilst on holiday. Guests are advised to close all doors and windows when leaving the property. We bear no responsibility for property loss.

  We require a 30% deposit of the full accommodation cost prior to your arrival in a bank account that will be given to you . Balance to settle on arrival. Supplement for heating depending on the season. For more information and for the conditions of payment please call : 00302822061487, cell: +306947166193 or mail us at zackpap1966@gmail.com